This Refund and Cancellation Policy explains the terms related to service booking cancellations, refunds, and payment conditions for our appliance repair services in Bangalore.

Service Cancellation

• Customers may cancel a service request before technician dispatch without any cancellation charges.
• If the technician has already been assigned or dispatched, inspection or visiting charges may apply.

Inspection Charges

Inspection or visiting charges are non-refundable once the technician has visited the customer location and diagnosed the appliance issue.

Refund Eligibility

• Refunds may only be considered in cases where payment was made but service was not provided.
• No refund will be provided after successful repair completion and customer approval.
• Refund requests are subject to review and approval by our support team.

Spare Parts

Spare parts once installed or ordered specifically for a customer appliance are non-refundable and non-returnable.

Service Delays

We are not responsible for delays caused due to traffic, weather conditions, spare part availability, or unforeseen technical issues.

Payment Terms

• Customers are requested to complete payment after service completion unless otherwise agreed.
• Advance payments, if any, may be adjusted against final service charges.

Policy Changes

We reserve the right to update or modify this Refund / Cancellation Policy at any time without prior notice.

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